January 2016 - 7 Night Western Caribbean (Houston Roundtrip) Cruise on Norwegian Jade
Rude staff, and customer service. On multiple occasions disappointed with service.
As vegetarians, only option was to eat at buffet. Some of the restaurants would oblige and bring down food from the buffet! (in other words will not oblige). The Asian fusion restaurant does not have a single menu item that is vegetarian (will not oblige). We had indicated our request, prior to boarding, on first day of boarding, repeated complaints but to no avail. Got sick of eating at same place similar food for 7 days.
Getting basic information on ports was difficult unless you take one of their tours.
Hefty corkage fee if you take your own wine (some cruise lines let them free)
The movie theater was 55 inch TV screen on a bar! Very few movies were played.
The slide over the pool was not made for our daughter - a big disappointment. She had to push herself down. As a consequence, I didn't see any one use the slide in my whole trip. In Disney, there was a line of kids waiting to take the slide...