September 2016 - Norwegian Gem to Canada, New England, New York
Staff was very pleasant and nice. I've never taken a course where the quest were dressed so sloppy. They really should in force a dress code for the dining room. Leaving the ship needs much improvement. Luggage no signs of color or numbers were posted. Transfer was a nightmare. I had to go to JFK person on curb didn't know where the bus was or if one was coming. I made my flight by 15 min. I would never or recommend Norwegian again.