August 2015 - 10 Night Alaska Inside Passage With Tracy Arm Fjord (San Francisco Roundtrip) Cruise on Golden Princess
Promises not kept
Princess Cruises promised one thing in their advertisement and delivered another. We were not given the upgrade offered nor the onboard credit advertised, $300 per person ($100 for me only), Military credit $100 ($50 only for my son). Mia with the pursers office did her best to resolve the matter, but to no avail. The reason given by Princess, I booked through Cruises Only. Therefore I will no longer be using Cruises Only or Princess.
The onboard and shore crews were very helpful.