January 2016 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Norwegian Escape
Food was not nearly as good as previous cruises I've been on- steak with grissle, biscuit hard as a rock for breakfast, fork bounced off it. Service poor, staff not as personable. Due to drinking packages, staff no longer receives tips and service is now poor. Never called by my name. One cleaning staff was yelling in bathroom venting about boss calling him a 'hyena' and how dare e embarrasse her. Drunk fest due to unlimited drinking package. Never seating at pool...people reserved chairs at 6am in morning with towels and never see them back to sit in chairs. Ship beautiful! Some staff friendly, alot rude.