December 2015 - 7 Night Western Caribbean (New Orleans Roundtrip) Cruise on Norwegian Dawn
Great Winter Break
Over All the cruise was great. The ports where very well established with excursions. The staff was more then hospitable. The food at the four star restaurants was good. The activities on the boat where great especially because they threw a great New Years Eve Party top side at the pool. It was nice to see the officers and staff celebrating with sparkling apple juice while brining in the new year. This told us they care about their employees at Norwegian Cruse line. The Penthouse suits are worth the cost for sure, plenty of room and floor to ceiling windows. Our only caveat is to not to exercise the luggage assistance when exiting the boat, our luggage was lost as we exited the boat. There is no system in place to track your luggage from the boat to the harbor/dock. The luggage is placed in a holding area before you hit customs where anyone can walk away with your luggage. Customs does not check the name on the bag with the person walking out with the bag. There is nothing in place, very poorly managed. Norwegian cruise line was no where to be found and the harbor security was no help besides filling out a wrong form for damaged luggage and not lost luggage.