December 2015 - Freedom of the Seas to Caribbean - Western
The ship seemed to be well cared for and maintained, both public areas and our cabin. We enjoyed the ports of call. When the captain made announcements, his strong Norwegian accent proved uninteligible. Sure hope nothing he said was important. Maybe his announcements could be transcripted and put on the electronic signs about the ship or on TV. My Time dining was a mess. Very poor service. The entrees in the main dining room were of poor quality. Many of the desseerts seemed to be Sara Lee quality. Not bad, just not great. A couple of the wait staff were simply surly. The service in the Windjammer was better than in the past, but it remains a very popular place, so seating is hard to find at times. The entertainment was good, but also very popular. Get there early to get a seat. All told, I think the ships may be too big. Not enough seating and too hard to keep an ever changing staff trained appropriately.