July 2016 - Norwegian Dawn to Bermuda
This was our first time on Norwegian. The boat was large and very clean. The upscale restaurants were amazing and the service at them was awesome. We did dine at the Venetian and were disappointed that the service was poor compared to the upscale venues.
Very disappointed that there was only one pool, and not a large one at that. We never went in the pool due to the number of people that were there.
The shows, though fairly short, were very entertaining. It did leave us wanting more.
Finally, I would suggest a session for first time cruisers or first timers on Norwegian. This would allow newbies to be introduced to the little things that make a difference on the trip. For example, it took us two days to realize that the dial outside our cabin needed to be rotated for making up the room, turning down the room or for privacy. Also, explaining how meal and drink plans worked on the ship would have been helpful. We were told that we wouldn't need money on the cruise, but we were not told to bring the cash to rent chairs, umbrellas, and get taxis as many of these places did not accept credit cards.
Overall, we enjoyed our time. There are just some things that would have made the trip more enjoyable and unfortunately, we hesitate to book another cruise in the future.