February 2016 - 7 Night Mexican Riviera (Los Angeles Roundtrip) Cruise on Ruby Princess
I would rate my recent cruise on the Ruby Princess as a 3 star. I compared this
cruise to a previous cruise on another cruise line to come up with my rating.
There were two main reasons that I rated this cruise as a 3 star.The food I would rate as 3 star because of what I considered as a
somewhat limited selection.
There were 3 main dining rooms but they all served the same menu and
there was only 6 entrees on the menu.
There were two buffet restaurants but they both had the same menu. My
main disappointment with the buffets was the limited seating availability
in the dining area. I had to wait for seating almost everytime I went to the
buffets. I never had to wait in the serving lines but I did have to wait to find
seating. This was a very negative experience for me because on my last
cruise I never had this problem.
I dined at the Crown Grill three nights and I had marvelous experience every time. The food was excellent and the service was outstanding.
The maître d” was a very gracious and attentive host. He would check a
few times each visit if everything was fine and he helped me with some
of my choices. I believe his name was Carlos.
I also want to complement my cabin steward Lamberto Bonus. He was
always available whenever I needed anything. He always had a smile and
a greeting every time we meet.
The other disappointment and frustration on this cruise was the disembark
process. We had to vacate our cabin by 8 am and my disembark assigned
time was 9:30 am. This was bad enough having to wait around for 11/2 hrs. but then there was also an additional 45 minute delay. This disembark
process seemed disorganized compared to my last cruise when it only took a total of 45 minutes from the start until I was through customs.