Celebrity Summit Roll Call - Caribbean - Southern on

Celebrity Summit

Celebrity Summit

4 out of 5 stars

(1206 reviews)

477

7 Night Southern Caribbean (San Juan Roundtrip) Cruise on Celebrity Summit

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51 cruisers are on this roll call on the Ship Mate app!

Cruises4life
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33 Comments


wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 24, 2017 - 8:29 am

I just read on USA Today that the ports of San Juan, Dominica, St. Maarten and St. Croix are closed. Come on Celebrity we could be planning a different vacation.

Ramona03
Contributor Level: Purser

Ramona03   Sep 24, 2017 - 7:44 am

We are on the Summit Nov 4th and we have heard nothing as yet either.

wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 24, 2017 - 5:39 am

Totally agree with you!

frankgulli
Contributor Level: Purser

frankgulli   Sep 23, 2017 - 5:03 pm

Thanks for the update. Even though I'm a travel agent and will be on the Summit on the 4th, they haven't told us anything yet. You got more info then me. Lol

caroltrainer
Contributor Level: Deck Hand

caroltrainer   Sep 23, 2017 - 4:57 pm

I just called Celebrity. Very apologetic but said they cannot speculate yet on itineraries or refunds since more storms are headed to the areas. He said they just sent a team to San Juan to investigate and they wouldn't have info til early next week. Hope this helps.

caroltrainer
Contributor Level: Deck Hand

caroltrainer   Sep 23, 2017 - 4:35 pm

I have not heard a word from Celebrity yet. When you hear something please post.

hwickstrom
Contributor Level: Deck Hand

hwickstrom   Sep 23, 2017 - 12:19 pm

I also asked if I could get a refund/credit. Answer No. And they don't know when they will revise the itinerary. Their website shows some changes for October cruises out of San Juan, but some of those are already out of date, as one change was to go to St. Croix and I doubt that can happen. If they change the port we go out of, what happens to our air fair going to Puerto Rico?

wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 19, 2017 - 3:32 pm

They said it could be up to all ports changed. I asked for a credit to cancel and go another time - nope lol

frankgulli
Contributor Level: Purser

frankgulli   Sep 19, 2017 - 3:22 pm

We are on the same cruise and was just wondering that myself. They might change the ports a bit. It's just a waiting game now. They don't care about things anymore, they have their full payments

wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 19, 2017 - 2:38 pm

What a disappointment from Celebrity.

wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 19, 2017 - 2:37 pm

I just spoke with Celebrity Cruiseline. Wow horrible customer service. I realize there is no way of knowing where these hurricanes are going to hit but I planned a 5 port cruise of beautiful islands and they're telling me if they have to change all 5 ports that's too bad for me .

wrestlemom230
Contributor Level: Purser

wrestlemom230   Sep 19, 2017 - 1:53 pm

Same question here.

QweenBee
Contributor Level: Purser

QweenBee   Sep 19, 2017 - 1:23 pm

Not to be insensitive to the challenges and dangers that the citizens of the Caribbean islands are facing these days (our thoughts and prayers are with them) but has anyone heard from CCL what the plans are for the upcoming cruise embarking from San Juan on November 4th? Will the cruise be cancelled, re-routed or will they still stop at some of the ports of call that have been decimated by the terrible series of hurricanes to hit St. Croix, St. Maarten, and now Dominica?

wrestlemom230
Contributor Level: Purser

wrestlemom230   Aug 25, 2017 - 6:09 am

Does anyone know how to find out about the entertainment on the ship before hand?

kkoeper
Contributor Level: Deck Hand

kkoeper   May 04, 2017 - 6:12 pm

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meraymon
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