September 2015 - Norwegian Spirit to Europe - Mediterranean
Norwegian Spirit's crew gave us the trip of our lives even under the most difficult circumstances. We have been planning this trip for over a year. Unfortunately our traveling companion had a heart attack the third night out of port. The onboard Doctor saved her life and made sure that she received the best possible care at a Rome hospital and continued to follow her recovery. The Embarkation Clearance Officer contacted us the next day and offered to allow us to use their phone to keep in contact with our friends and encourage them. That is customer service.
In addition to the excellent customer service, the Shore Excursions were fantastic, the food the best the activities we participated in were great. My next Cruise will definitely be with Norwegian