March 2016 - 6 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Navigator of the Seas
This was actually a 5 star cruise with only a few hiccups. Customer service reveals the true character of a business and Royal Caribbean corrected and validated that aspect several times. We had a serious water drain leak under our shower but the staff fixed it very quickly and RC made it more desirable for us to sail with them again, if you know what I mean (we will be back).
All ports were safe, as well as the excursions. The Magical Champagne Catamaran Snorkeling excursion was not what we had expected with the hour long drive to Ocho Rios, the extra hour long wait to meet up with other passengers from other boats, the not-so "state of the art" Catamaran, the underlying presence of crew and guides desiring tips (which is normal in a third world country). So it wasn't our first trip to a third world country and we overshot our expectations on this one. OK, so the RC's explanation of the excursion led us to believe it was "Magical" but by the "looks" it was not. HOWEVER, we safely spent all day in a foreign country, talked extensively with our shuttle guide (Deion, YA MON!) who was fabulous!! snorkeled a beautiful reef close by, climbed a beautiful set of falls, ate great food after it was all done, the crew was excellent, and ENDED UP LOVING THIS EXCURSION THE BEST OF ALL AND WILL DO IT AGAIN (best bang for buck)!! Stingray city was beautiful and recommend it, all RC excursions were great! Labadee was great, too. Folks, you are going to a third world country and these workers are trying their best to feed their kids and just survive, so don't freak out when an issue arises that you don't like. We all could use a little more understanding and mercy. That's why when my wife's shoes, shirt, and Sea Pass was moved and her pass later found in someones pocket.....we didn't go crazy, but notified RC's crew to let them handle it, and they did, and all was well.
The ship is beautiful and absolutely loved this cruise atmosphere. Could have better entertainment; we walked out of first nite's show :( :(. Not impressed with average singers so why try?? Slippery when wet was awesome, the comedian was great, as well as Jeffrey the Entertainment Director (he is worth following around the ship!!). The Acapella group was fascinating. The Promenade entertainment was exciting and dancers were great. Kids venues were great, especially clubs for all ages. Need to do a better job with the 12 year old-ish age group. Several times doors were closed and they don't make friends easily. I recommend this age group to bring a friend. Outside theater and movie selections were great, but i dont recommend showing a movie about Steve Jobs on a cruise, EVER. Watching the Elite 8 was awesome on the big screen. Pools and Hot Tubs were awesome and enough space for all. Plenty of shade areas at the pool was great, too.
Our four boys' (15, 13,12, and 8) 1st cruise was definitely memorable and they are ready to go back. We were concerned about certain "loose" things on Royal Caribbean since being a little concerned with the last Carnival cruise we took. We had no issues with that sticky situation due to reasonably modest dress and well mannered teens and parents. They actually liked the fine dining and even ate the Duck! Sports venue saved them (and us) as they spent most of their time playing basketball (sorry Heels:( ), soccer, and volleyball. Flow rider and climbing wall was good too.
Reviews stink when you read them because you expect perfection but the reviewer tells all. Just remember one thing .... IT'S A CRUISE!!!! YOU CAN'T BEAT IT NO MATTER WHAT!!!
Love ya Royal Caribbean staff (Wayan, Amit, and Ashely), we'll see you soon!!