March 2014 - Adventure of the Seas to Caribbean - Southern
Overall the ship was a very pleasant experience. It was lacking in daily activities that abounded on Brillance and Oasis of the Seas. Staff was extremely attentive especially our room attendan Karen and the Main Dining Room Maitre D --Pilar and our waiters Chandan and co. on table 460. Evening entertainment was not as wonderful as Oasis (which is in a class by itself) but all public meeting places lounges and casino had very attentive staff.
Our major drawback was Royal Carib travel agency which guranteed they would get us there for our flight from Myrtle Beach to San Juan, Us Air cancelled our 1st flight so consequently we were stuck in our airport for 5 hrs running between Choice Air on the cell phone and the US Air Desk to try and get help. Mind you we dialed Choice Airs emergency phone # and they couldnt give a rats butt about what we were going thru. NO CUSTOMER SAVVY AT ALL DOWNRIGHT RUDE! At 5PM we r now home trying to get on a flight for Mon. Still Choice Air had no resolution. THANK GOD for a wonderful US Air Mgr who pulled every string she could to fly us to Barados the first port for the cruise on Tues.