rjpry

rjpry
Purser

Joined: 01/12/2016
1
Cruise
1
Review
4
Helpful Votes

About rjpry



Following

rjpry's Past Cruises

Norwegian Jade

January 2016 - Norwegian Jade to Caribbean - Western

NICE SHIP BUT SERVICE STDS POOR PROBABLY DUE TO MANDATORY TIPPING POLICY

  The Jade is a nice ship, not too big, not too small with a nice bed and ample size bathroom.  The food in the upper buffet area far exceeded the fare in the formal dining areas. In the latter, our food was often room temperature when served and on multiple occasions we had to leave our table to go get the tea pitcher or baskets of bread, all because the wait staff stood waiting instead of attending to the diners.

  As for the room staff, we battled unmade beds, sloppy cleaning and missing towels.  Very disappointing considering the room itself was very nice. 

  We attribute the poor service to the fact that no matter whether good or bad the staff now receive a weekly salary instead of tips.  A preset amount is billed to your acct each day to cover tips for the staff. At the end of the cruise the funds are distributed among the staff.  Sadly, too many of the staff are now just biding their time waiting for payday Saturday to arrive.

 

Read Full Review »

Badges (Learn More)


Points (View Leaderboard)

0
This Week
34
Total

Recent Activity

received a helpful vote on their Norwegian Jade cruise review - NICE SHIP BUT SERVICE STDS POOR PROBABLY DUE TO MANDATORY TIPPING POLICY

received a helpful vote on their Norwegian Jade cruise review - NICE SHIP BUT SERVICE STDS POOR PROBABLY DUE TO MANDATORY TIPPING POLICY

received a helpful vote on their Norwegian Jade cruise review - NICE SHIP BUT SERVICE STDS POOR PROBABLY DUE TO MANDATORY TIPPING POLICY

received a helpful vote on their Norwegian Jade cruise review - NICE SHIP BUT SERVICE STDS POOR PROBABLY DUE TO MANDATORY TIPPING POLICY

reviewed their Caribbean - Western cruise on Norwegian Jade and gave it 3 stars!

added Jan 2, 2016 cruise on Norwegian Jade to their profile.