Every employee on board was superb. Very friendly\, always saying hello and calling you by name. However\, the ship is in terrible condition. The room\, while clean\, has not been maintained. The bathroom flooded from clogged pipes\, the entire level smelled of feces\, the paint was chipping\, the ceiling was seriously dented up. The common areas was pure 1980's. The comedians were not funny. One was so bad people walked out on his performance. Only one pool on board and it was way too small for the amount of people on board.
The food was very bland. The steaks were very tough\, even the prime rib. Some of the desserts were decent\, but the main courses were poor. Hamburgers were over cooked and tough.
This was my first Carnival cruise and will be my last. Spend a little extra and go with Royal Caribbean or Disney. It's well worth the investment.