January 2016 - Carnival Dream to Caribbean - Southern
The room steward was great. The crew was excellent with one exception. I called guest services and talked to a man to see if we could get a dinner table for my whole family (eleven people) for a last dinner on board. I paid for all 11 people. The man I talked to was abrupt and rude. He declined my request which was fine but he didn't need to have such a bad attitude. Secondly, I strongly object to the policy of opening luggage and confiscating a bottle of liquor. You could save it and return it after the cruise, as you do with liquor bought on shore. It's not the $40. cost it is the principal. My son Matt had 2 bottles in his luggage and you didn't touch it. I will not book another cruise of Carnival. Third there was rust on the metal outside my balcony. I have not seen rusty metal on other cruise ships I've been on (Celebrity & Viking).