Caribbean - Western Cruise Reviews

Due to the issues of getting my refund from MSC. I would not cruise with them again or recommend any else to cruise with them. Food was fair, ship was beautiful, entertainment was good, but businesses that steal from me I will not do business with.

We wanted to make meaningful memories and this cruise provided them!

I would not recommend this company to cruise with. Terrible dri KS, food and service

Overall I enjoyed it a lot! I met some very lovely people and enjoyed watching us sail across the ocean and being rocked to sleep.

It’s a cheap cruise, you get what you pay for. The staff I believe are under trained and not enough to serve you. The food is okay but not great. I’ll cruise them again understanding it’s a cheap trip. I’ll cruise other lines when I want better. Going on the Wonder in April, HAL for 53 days to Japan.

Overall, we great experiences on this cruise! Pros: friendly staff, clean ship, drink package was great, easy to get a chair by the pool, lots of fun ports Cons: food options were more limited than in the past

It’s up to each individual to make the best of a situation, I did what I could but still won’t sail on any of the ships with 5,000 or more guest. The bigger ships just have more cabins.

Even though there was a lot of good, the bad will keep me from cruising MSC again.

Although there were a few negatives, we enjoyed our cruise on the Regal Princess very much. It is a beautiful ship. Sadly, the cruise industry has been cutting back on all areas and it shows. I’ve been on over 20+ cruises and there have been some major changes and not for the better. Hope someday soon things may return to half of what they used to be.

Overall we had a very enjoyable cruise on a nice ship

Wanted to expand notice to staff members Ronnie and Ester who have made us feel expectational here on this cruise. They helped us enjoy this experience far beyond belief. As from meeting them at our dinner table of 532 to growing a friendship outside the dining hall; they made us feel welcomed everywhere we went! It’s amazing to see how these two shared the love of their job with the other crew members and the embarked members. The love is in their works! Both Ronnie and Ester personally deserve to be moved up in their position if that is something they are able to do. Without them, we would not have had the experience we did. Looking forward to the next embarkation!!

or your company, which sells TRAVEL, more collaboration is needed because as a customer, I was in between YOU. I purchased a trip and excursions through YOU, but now your company labels YOU as a third party and refuses to help with anything, especially regarding excursions. This is a three-party BUSINESS collaboration, and as a customer, both YOUR COMPANY and MSC hold equal value to me. I seek understanding and fair assistance from both, regardless of whether I am on the ship or not. Harmonize the provision of EXCURSION INFORMATION for your clients. Thank you, Regards

NOT TOO BAD IF WE EXCLUDE THE BAD WEATHER. SOME PROBLEM AT THE GUEST SERVICES AS THEY DID NOT SEEM TO KNOW TOO MUCH ABOUT THE NEW WAY OF DEBARKATION.

Do you need more variety of food? Food needs to be better. It was very medium. We had to search for food because the buffets would close down after a couple hours. The staff was great and cleanliness of the boat was good.

Overall it would have been fine if the below didn't happen. - Got drinks while in port (Galveston). The drinks were 7.50 a piece times 2 people so $15.00 a round. I was not notified that there was an 18% gratuity REQUIRED and of course I never received a receipt. Nota big deal you might say? Nah, they doubled the drinks to $30.00 a piece plus put on a 28% gratuity on them. A total rip off to make more tips. So it was 38.40 per ROUND. - I ordered water, soda, and club sodas for the room at the end of the night and they charged me $47 for the drinks even though I have the drinks package. Seriously, what's the deal? - They charged me extra for drinks at several restaurants even though I have the package and I always asked for the best liquor that's included in my package. - The room was so hot I sweated through the night. Finally got it repaired after 5 nights but it was annoying. 5 total visits by repair men. 4 of those they didn't even go in the room, just worked on the access panel outside the room.

Definitely Expected Better From Carnival considering we have sails with them before . The food is what upset me the most , small portions , not seasoned well nor did it taste the best. The drink package only limits you to 15 drinks a day, including sodas and you can only get a drink every 5 minutes, it doesn’t matter if it’s alcohol or a soda . That was the worst part to me . The pizza open late night was not good at all either. Overall everything else was pretty good. Ship was cleaned and maintained consistently , guest services was very helpful and some of the ship staff could have been a tad rude at times but i understand how working can be frustrating sometimes.

My family cruise was absolutely perfect! Carnival has something going on for everyone to enjoy no matter what age. The ports were great, our excursions were good we had a lot of fun. We did Xplor in Cozumel well worth the money it is a guarantee adventure! Saw the Sloths and monkeys in Honduras that was awesome and the Mayan Village in Costa Maya. The ship is beautiful lots of fun!! Drinks were good as well as the food!!

We really enjoyed our cruise. Ship is big but manageable. Get to center stage early for a good seat. The food is good but they are trying to be a high end restaurant.

My Travel Specialist, Carletta Jordan was the Absolute Best! The knowledge, organization, care, etc. was simply amazing! She went over and beyond to make sure we had a memorable cruise!