Caribbean - Eastern Cruise Reviews

Fabulous cruise. Couldn't land on Grand Turk due to wind, which was very disappointing, as this is the one port we were looking forward to the most. Overall a great cruise, though.

overall, the cruise was great and very minimal criticism. this was my first carnival cruise in over 20 years, and I was a little apprehensive since carnival has a reputation of being the "Walmart of cruise lines". however, because this cruise/ship is more expensive than most, a lot of the riff raff was not there and I was overall pleasantly surprised.

This was a cruise we wanted to take for all the ports we have not been to we enjoyed seeing such beautiful ports

Our group of seven people had a wonderful time on the ship and at the 4 ports. The activities and entertainment on the cruise ship were fantastic. The beaches were beautiful at the ports. The tours and shops were great and enjoyed by all.

One of the top cruise line ships we have ever taken . Wouldd fee definitely do another Crlebrity edge class ship .

Cruise good. Royal Caribbean does not honor prepaid Gift Cards and right before the cruise incorrectly removed the Casino Royale award and threatened to cancel my kids cruise. Was unwilling to address and forced us to pay immediately to not lose the trip. Very unprofessional.

Overall it was a great cruise, food was good and staff was excellent. St Marteen was my favorite stop.

Embarkation: Why is this such a process with NCL and should not take hours to get though security and check-in. Take a page from Royal, how do they embark so seamlessly? You have an app, use it! Royal lets you scan in your passport, take pictures, for an easy process. Even though you ask us to upload pictures, it takes so much time to redo all of this at check-in. Maybe you need more people? It was a terrible and stressful way to start a vacation. Also, we did not get our bags and at 6pm I went searching for them. No one was to be found, but I went into an employee area and found my own bags along with 100's of others. Why are these not delivered timely. I know it takes time, but after 6pm is crazy. Disembarkation: What a terrible experience. I understand we were late getting into port and then had an extended wait time to be cleared, but it was how the staff dealt with the situation that led to chaos. Prior to the delays, we were all provided times when we could walk off the boat or when our color groups would be able to get off. After the delays, no additional information was announced on when we could disembark. It was already too late when the announcements advising that deck 7 was closed off and no additional people should try and disembark, as people were just following the timelines they were provided. We left our room at 11:30 as requested and waited on the pool deck until our color was called. The cruise director had already made several announcements that different colors could come down, so we thought the chaos would be done. They directed us to go to deck 7, but all of the elevators were still shut off to deck 7. We struggled to even get off the elevators at floor 8 with the crowds and then proceeded to wait in line for two hours to get off the ship. We were only following the directions being provided by the cruise director and he kept calling more groups in the middle of the chaos. We had to wait on stairs with our heavy luggage which is extremely unsafe and none of the staff had any idea what to do. The in the middle of the chaos, they decided it would be a good time to have drills for the crew. We had over 100 crew members trying to get through the already crowed deck 7 and the drills also closed doors in the middle of the lines we were in stopping all progress. Also food and refreshments were only provided until 10:30, but did not get off until 2pm, way after lunch. You needed to provide another meal. I was expected to be home and working at 2pm and did not get home until after 6pm. Ridiculous and very stressful way to end a vacation. Room: Our group had 3 rooms and we were in club suites. It seemed like we got the very minimum service that I have ever seen on a cruise. The bed was made every day and towels were replaced, but nothing special was done. What happened to towel art or a friendly face from a stew? Myself and another room brought Clorox wipes for the surfaces and they were gross. Another room had an open bottle of water in her fridge and papers for another guest and I was delivered water for other guest as well. One of our rooms was above the mojito bar and our room rattled until 10 pm every night due to the band playing. We called to complain multiple times and no one cared. They needed to hear it themselves, but would not come during the session. Food/Service: I never had such mediocre food in my life. The buffet was very disappointing as it has the same repetitive food. The stations are very limited that keep repeating all the way around the buffet. I have also never been on a ship that has not had eggs benedict at the buffet. The main dining rooms need more people. I am not sure what is going on, but each time we ate their we waited about 30 minutes between courses. The servers just disappear? I also got steak one night and they did not want to give me a steak knife? O'Sheenhans is terrible, the wings are absolutely disgusting. Bars: I do not get your premium drinking package and it needs some work. Example: Screwball Peanut Butter Whisky is an upcharge so if you order a drink with it you have to pay extra, but you can order a Monkey Business that has Screwball Peanut Butter Whisky in it at it is only $13 and is included. Also, why the extra taxes when in port? Royal does not do this, why do you? Photos: I talked to several people who had pictures taken and bought packages or individual prints. Our friends renewed their vows on the trip and a photographer took pictures. We were interested in one picture and was advised that we cannot buy one picture and the only option was to buy 6 digital files for $500. Others bought individual prints for $30. You priced us out and now have no memories or the vow renewal.

Overall on this sailing, I was left unimpressed with the Guest Services team. However, the waitstaff and other staff members (entertainment team, bartenders, room stewards, etc) were all great. There was also an issue at the Antigua pier with clear signage for excursion lineup. The documents provided advised to go to the "end of the pier", but the waiting area was actually on the pier, right off the gangway. The food in Windjammer was great - good variety, great quality. The food in the MDR was mostly good quality, but it seems that the portions have become smaller than I remembered. Making it more of a requirement to order multiple items for each course to be satiated. The food in the specialty restaurants was really very good. Service in the Windjammer, MDR and Chops was great. Izumi service was a bit slow, we found ourselves sitting and looking for our server on more than one occasion.

Too many people, a little limited space. Limited table tennis, they put tables tennis only morning and evening hours. Need to follow the worker To receive sudoku. No tea spoons. Offen were no tea, no coffee, no hot water. We should walk to another side of the cruise to receive hot water. Dining tables were full of used dishes. Many times I did cleaning table by myself before to start eating (removed dirty dishes, clean table). No face towels. AND BECAUSE OF ALL THOSE RESON - EVERYONE WERE SICK BY THE END OF THE CRUISE. EVERYONE WAS sneezing and coughing. There were a lot of infection!!!!

MSC is a wonderful affordable cruise line. Excellent management is apparent by an outstanding crew.

Fix the overcrowding and make sure there is food available.

Fun trip. Feel pampered. Relaxing. Beautiful ocean.

great weather , service, didn't like having to use the phone for restaurant ... would like to get rid of that ..otherwise great.

We would so do this cruise again, now that we know the ins and outs. Loved the elevators. Most of the people were easy to talk to and entertainment was great

This was our first time in the NCL Haven. It was an experience like no other on a cruise ship. The service was above and beyond what is expected and the food and drinks were great. It was nice to have a quiet place away from the rest of the ship, although you could always enjoy these activities any time you wished. Really a different way to travel. We will be doing this again.

All in all, we had a nice time. The Breakaway is a large ship and crowd management is important to the overall experience. The chair saving by the poor continues to be a problem leaving many chairs empty for extended periods of time with many people unable to fing a seat.

This was only my second cruise on Norwegian and I did sign up for the cruise next package that will give us a discount on future cruises. I would suggest that you research the ship prior to going on this or any cruises.

Cruise was worth the money spent. I enjoyed myself and looking forward to doing it again

This was our first cruise in 40 years. Princess took good care of us and we recommend them.