June 2016 - 7 Night Land Of The Vikings (Copenhagen Roundtrip) Cruise on Costa Favolosa
(At the risk of plagiarizing a line from Tale of Two Cities.) We truly enjoyed ourselves. Service was great. Waitstaff in the restaurants were wonderful. Room steward was excellent. We had plumbing problems. Our toilet failed several times (no it wasn't clogged - it simply wouldn't flush). Each time it was fixed very promptly - within minutes of us reporting it - but that shouldn't happen.
We were a group of 9 Americans, and fortunately, we all get along very well. None of us is bilingual, and that makes it tough to have casual conversations and make new friends on the cruise. Don't get me wrong, everyone we met was friendly and tried to engage in conversation, but it was not easy.
The food was very good, but I'm used to seeing midnight buffets on cruises, and not being nickeled and dimed for every little thing. My son in law was actually charged 38 cents for a glass of ice that he requested.
Communication was a challenge. During disembarkment on the last day of the cruise, no announcements were made in English - only Italian and Spanish. And, a full 30 minutes past our scheduled disembarkment time, no one had been called to leave - only the excursion people were being addressed. At that point, we had a plane to catch and simply left on our own, ignoring the schedule.
The shows were fair at best, with the crew's presentation being the best of them all. Nightlife was limited by our preferences (Italian karaoke is not my idea of a good time).
In summary, the ports of call were fine, the food was fine, the service was fine. I would probably seek out a different cruise line that catered more toward my American tastes next time.