July 2016 - Radiance of the Seas to Alaska - Gulf of Alaska
The improvements would be with BJ's we were a group of 14 and we were separated on everything in the trip, flights, rooms, bus tours etc. we don't understand why that would happen when we all booked together, also several calls were made to Lynette by several in this group and calls were not returned promptly. Also when the Delta crash happened we would have appreciated a call to help us find a place to stay and get rebooked for our flights etc. we had to get it taken care of ourselves.
As far as the cruise itself we don't have many complaints, the food was good, plenty to choose from, the wait staff was very pleasant and courteous, the stateroom could have been a little better kept but was ok, excursions were easy to book, the shows were entertaining.