December 2016 - Carnival Magic to Caribbean - Eastern
The activities, music and show was not design for everybody. We were group of 18, all Hispanic and we never get to listen Latin music like in others Carnival cruises that we have been. Two of my relatives in the group had an Stop correcting "accident in the cruise and cause a vomit wasn't clean and when we went to guest services a supervisor by the name of Anya no customer service skills at all just slap in our face that there will be no monetary compensation for what happened, that the most she can do is ask the supervisor in charge of cleaning to call her.
We wasn't looking for anything only show some empathy and concern.