June 2016 - Jewel of the Seas to Europe - Mediterranean
The best part of this cruise was the itinerary. Headliner entertainment needs improvement. Love and Marriage game is usually a side show and not main act. At Windjammer's cafe, the menu was basically the same everyday - need to activate the other ice cream machines.... Everyday the lines were very long. A few of the staff in this cafe were lazy....milk containers were empty most of the time and when asked to refill, we were told to go to other stations. Dirty dishes stayed on tables for long periods of time. We had to eat on tables that were not cleared on a few occasions. At the same time there were a few exceptional staff that anticipated your need before asked. I had expected more from a Royal Caribbean cruise line since I have cruised more than 5 times with them in the past and always bragged about their services.