Juneau, Alaska Port Q&A

If your booking was successful and you booked thru RC, it should be on you itinerary immediately. You also should have received a receipt immediately. If neither of these happened call the cruiseline because your booking did not go through. If you booked through a TA, who knows! Call them.

Answered by crusin4gramma on October 27, 2024

you can always call the company and they will send out excursion ticket a week before the cruise is scheduled to depart if using shipments excirsions

Answered by cruiselover47 on October 26, 2024

Sometimes it takes a while to show up! Also check your emails!

Answered by Suzie68 on October 25, 2024

Hi @Revers! Thanks for booking with our excursion provider, Venture Ashore. https://www.ventureashore.com/. 09/21/2025Triple Combo...Whales, Mendenhall Glacier & Salmon BakeVenture Ashore10/20/2024. Contact info: US: 1 888 801 8547UK: 0800 091 8274

Answered by CruiselineAdmin on November 05, 2024

this has nothing to do with the cruise line. If you booked an excursion through the cruise line then you need to contact the cruise line. If you book the excursion through a travel agent then contact the travel agent.

Answered by jfitzpa503 on October 23, 2024

Could be cause your cruise isn’t until next year! The previous Alaskan cruise season just ended. Give them some time.

Answered by livlifenoregret on October 24, 2024

You posted this under the Juneau port page. No idea what cruise line you’re taking. Call the cruise line.

Answered by jpmato16 on October 23, 2024

Call the cruise line customer service.

Answered by TheVegasSphere on October 23, 2024