Third Mate

Joined: 02/24/2016
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About pnutshouse


pnutshouse's Past Cruises


July 2016 - Westerdam to Alaska - Inside Passage

Wonderful trip

This was a wonderful trip for us.  We not only saw Seattle for the first time, (two days early), but the cruise provided a chance to see parts of the country we've never seen before.  The ship was good, not gigantic, and managed well.  It was clean and well kept, though a little tired looking.  Everyone was very friendly.  The balcony cabin was fine.  It did seem a bit small compared to ones we've been in on other cruise lines.  There was no bathroom exhaust fan, or one that didn't work.  There was a two-way lighted make-up mirror (with a switch) attached to the desk/ console that didn't work.  Storage was good.  Our cabin steward was wonderful.  The entertainment onboard was great.  We took two dance classes, and won at trivia many times receiving a pin for each win.  We were very impressed with the library (like a mini Barnes and Noble), as well as the librarian.  The cruise director, Sarah, was exceptional and all the staff were personable and engaging.  We didn't use the specialty restaurants, just the buffet and regular dining room.  Both were great.  The fitness room was well equipped but there should be more stationary bikes with backs.  The ship's layout was good.  It was easy to get around but we should have a small, handheld diagram of the ship instead of running over to the large diagram at the elevators every time we wanted to know where we were and how to get somewhere else. The signage for disembarking at a port could be improved.  Though announcements are made, they should be repeated, and more signs should tell us where the gangway is set up.  If the rugs in the elevators are changed daily (for the days of the week), then exiting signs should be more visible.  The disembarking schedule at the end of the cruise was superbly handled.  This is the first time ever that we have exited on time, and so smoothly, compared to the two other cruise lines we've been on.  Excellent!

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Norwegian Gem

February 2016 - Norwegian Gem to Caribbean - Eastern

Wonderful experience

We took this cruise primarily because of two things.  It left from NY so we didn't have to fly to Florida, and it was going to four places we hadn't been before.  If we knew ahead of time that this cruise would have had SO many kids, we might have delayed it.  We didn't realize that NY and parts of Connecticut school districts had the whole week off that included Presidents' weekend.  We managed but it was noisy at times and the kids running, especially around the buffet area, was dangerous.  Teenagers congregating around stairways and blocking walking areas could have been helped by security personnel.(They were not proactive.)  The entertainment was superb.  The food was good, not great, in all venues.  Things like mouthwash and lip balm were way overpriced in the ship's store. (We waited to get them at a Walgreen's in PR.)  Staff was friendly and helpful.  Our balcony cabin was good but slightly on the small side.  There should be more variety on the TV, not just one movie channel and one regular program channel besides news and sports.  How many channels does the ship business need?  Overall we had a lovely time and met lovely people.

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pnutshouse's Tips

Westerdam Westerdam - Take a look around, explore, and get to know the ship.
Norwegian Gem Norwegian Gem - Smoking should be banned. Maps of the ship should be readily available on small cards (3x5 or 4x6) so we can use them as reference, especially guest services. The disembarkation written instructions should be the same as the TV instructions concerning baggage. Prices for toiletries are too high.

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received a helpful vote on their Westerdam cruise review - Wonderful trip

received a helpful vote on their Westerdam cruise review - Wonderful trip

commented on a Westerdam cruise review. - "We would have LOVED a map of the ship on our key card.  What a great idea.  Believe it or not, we needed a duplicate card key when one of our two..." read more

shared a quick tip for Westerdam"Take a look around, explore, and get to know the ship."

added Jul 23, 2016 cruise on Westerdam to their profile.

reviewed their Alaska - Inside Passage cruise on Westerdam and gave it 5 stars!

received a helpful vote on their Norwegian Gem cruise review - Wonderful experience

received a helpful vote on their Norwegian Gem cruise review - Wonderful experience

received a helpful vote on their Norwegian Gem cruise review - Wonderful experience

added Feb 11, 2016 cruise on Norwegian Gem to their profile.