July 2016 - Westerdam to Alaska - Inside Passage
This was a wonderful trip for us. We not only saw Seattle for the first time, (two days early), but the cruise provided a chance to see parts of the country we've never seen before. The ship was good, not gigantic, and managed well. It was clean and well kept, though a little tired looking. Everyone was very friendly. The balcony cabin was fine. It did seem a bit small compared to ones we've been in on other cruise lines. There was no bathroom exhaust fan, or one that didn't work. There was a two-way lighted make-up mirror (with a switch) attached to the desk/ console that didn't work. Storage was good. Our cabin steward was wonderful. The entertainment onboard was great. We took two dance classes, and won at trivia many times receiving a pin for each win. We were very impressed with the library (like a mini Barnes and Noble), as well as the librarian. The cruise director, Sarah, was exceptional and all the staff were personable and engaging. We didn't use the specialty restaurants, just the buffet and regular dining room. Both were great. The fitness room was well equipped but there should be more stationary bikes with backs. The ship's layout was good. It was easy to get around but we should have a small, handheld diagram of the ship instead of running over to the large diagram at the elevators every time we wanted to know where we were and how to get somewhere else. The signage for disembarking at a port could be improved. Though announcements are made, they should be repeated, and more signs should tell us where the gangway is set up. If the rugs in the elevators are changed daily (for the days of the week), then exiting signs should be more visible. The disembarking schedule at the end of the cruise was superbly handled. This is the first time ever that we have exited on time, and so smoothly, compared to the two other cruise lines we've been on. Excellent!