December 2014 - MSC Divina to Caribbean - Eastern
The ship was immaculate, the service in the dining room and the room maintenance was excellent to outstanding. The entertainment far surpassed any we have ever had on other cruises.
The major problem was that we believed that we had arranged for an upgraded balcony cabin but instead it was tiny, no chair, no sofa, had to bring in a balcony chair to sit on, and we ran into each other when we turned around. We view this as a fault of cruises .com because our planning would NEVER have anticipated being in a postage stamp sized cabin. MSC did a good job. They are still learning about American expectations, but that will come as they do more American based cruises.
We will have trouble recommending to other friends.