pilimili

pilimili
Purser

Joined: 04/02/2015
1
Cruise
2
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9
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About pilimili



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pilimili's Past Cruises

Allure of the Seas

July 2017 - Allure of the Seas to Caribbean - Western

Very disappointed

Met my expectations regarding the marvel of engineering and size. Beautiful vessel, full of wonderful things, great decoration. It is a petty that the crew and the service does not match the beauty of the ship.

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Prinsendam

October 2015 - Prinsendam to Europe - Mediterranean

A little bit disappointed

The ports of call, with exception of Sinop and Trabzon were nice and interesting.

Istanbul and Canakkale, were superb.

Now, the vessel, as usual, (I had the same issue in 2011 with the same ship)  all the public areas, show room, dinning room, explorers lounge, etc. were kept at 55 or 60 degrees, I know because I have an app in my i-phone that reads the temperature in a room. 80% of the passengers, including me, inside the ship, we were wearing coats and sweaters. 

I talked to Captain Roberts, but did not work. 

Now in the Lido restaurant, very unusual, they have very rude personal this time.

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pilimili's Tips

Cozumel, Mexico - Magnificent, Beautiful, cleaning, friendly and polite people. With the Maya sites so close to visit makes it perfect place. I would like to spend more time there.
Allure of the Seas Allure of the Seas - Train your personal in how to treat people, make them aware, that, without paying customers they will not have anymore a job. I booked the trip for curiosity to see how was to be in a vessel like that, but I will never, again, cruise with you. You lack humanity, empathy and customer service skills.
Falmouth, Jamaica - Why did you stop there? The town outside the port facilities was very unappealing, dirty, rundown, looked dangerous. As soon I step outside the port area, I walked less than a mile into the town, and almost running went back to the ship.
Rotterdam Rotterdam - For future cruise, hire somebody with education and manners. Lynn is the most impolite, rude and inefficient person ever. She dare to tell me to *to seat there like a dog* talking about vulgarity.
Funchal, Madeira - we did not go because of bad weather, The captain a very smart man, decided that his passengers security was first.
Prinsendam Prinsendam - If you sail on this vessel, even if you go to warm climate, bring a winter coat, they keep the public areas very cold, 60 degrees. The vessel is old and dated.

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