As always with HAL, was great service, good food, excellent shore excursion, although as usual, the public areas were very cold, the thermostat was set at 66 F.
My only complaint is the future excursion person Lynn. Rude, unprofessional and inefficient.
Other than that, I highly recommend Holland America go anybody body that wants a quite, easy going cruise.
The ports of call, with exception of Sinop and Trabzon were nice and interesting.
Istanbul and Canakkale, were superb.
Now, the vessel, as usual, (I had the same issue in 2011 with the same ship) all the public areas, show room, dinning room, explorers lounge, etc. were kept at 55 or 60 degrees, I know because I have an app in my i-phone that reads the temperature in a room. 80% of the passengers, including me, inside the ship, we were wearing coats and sweaters.
I talked to Captain Roberts, but did not work.
Now in the Lido restaurant, very unusual, they have very rude personal this time.