Second Mate

Joined: 04/02/2015
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pilimili's Past Cruises

Allure of the Seas

July 2017 - 7 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Allure of the Seas

Very disappointed

Met my expectations regarding the marvel of engineering and size. Beautiful vessel, full of wonderful things, great decoration. It is a petty that the crew and the service does not match the beauty of the ship.

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April 2017 - Japan, South Korea & North Pacific Crossing Cruise on Volendam


April 2016 - 16 Night Canary Islands Discovery (Rotterdam Roundtrip) Cruise on Rotterdam

Great cruise

As always with HAL, was  great service, good food, excellent shore excursion, although as usual, the public areas were very cold, the thermostat was set at 66 F. 

My only complaint is the future excursion person Lynn. Rude, unprofessional and inefficient.  

Other than that, I highly recommend Holland America go anybody body that wants a quite, easy going cruise.

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October 2015 - 28 Night Black Sea & Holy Land Explorer (Athens To Rome) Cruise on Prinsendam

A little bit disappointed

The ports of call, with exception of Sinop and Trabzon were nice and interesting.

Istanbul and Canakkale, were superb.

Now, the vessel, as usual, (I had the same issue in 2011 with the same ship)  all the public areas, show room, dinning room, explorers lounge, etc. were kept at 55 or 60 degrees, I know because I have an app in my i-phone that reads the temperature in a room. 80% of the passengers, including me, inside the ship, we were wearing coats and sweaters. 

I talked to Captain Roberts, but did not work. 

Now in the Lido restaurant, very unusual, they have very rude personal this time.

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April 2014 - 29 Night Circle Hawaii & Pacific Islands (San Diego Roundtrip) Cruise on Statendam


December 2012 - 7 Night Eastern Caribbean (Ft. Lauderdale roundtrip) Cruise on Westerdam


July 2011 - 21 Night Arctic Explorer (London to Amsterdam) Cruise on Prinsendam


May 2007 - 10 Night Roman Empire (Rome roundtrip) Cruise on Westerdam


September 2004 - 17 Night Fall Panama Canal (Los Angeles to Tampa) Cruise on Veendam


August 2003 - 33 Night Greenland & Baltic (New York roundtrip) Cruise on Rotterdam


February 2001 - 17 Night South America Wild Majesty Explorer (Valparaiso to Rio de Janeiro) Cruise on Ryndam


May 1998 - 7 days on Ryndam

pilimili's Tips

Allure of the Seas Allure of the Seas - Train your personal in how to treat people, make them aware, that, without paying customers they will not have anymore a job. I booked the trip for curiosity to see how was to be in a vessel like that, but I will never, again, cruise with you. You lack humanity, empathy and customer service skills.
Falmouth, Jamaica - Why did you stop there? The town outside the port facilities was very unappealing, dirty, rundown, looked dangerous. As soon I step outside the port area, I walked less than a mile into the town, and almost running went back to the ship.
Cozumel, Mexico - Magnificent, Beautiful, cleaning, friendly and polite people. With the Maya sites so close to visit makes it perfect place. I would like to spend more time there.
Rotterdam Rotterdam - For future cruise, hire somebody with education and manners. Lynn is the most impolite, rude and inefficient person ever. She dare to tell me to *to seat there like a dog* talking about vulgarity.
Funchal, Madeira - we did not go because of bad weather, The captain a very smart man, decided that his passengers security was first.
Cruise Bosporus Strait -
Cruise Dardanelles -
Prinsendam Prinsendam - If you sail on this vessel, even if you go to warm climate, bring a winter coat, they keep the public areas very cold, 60 degrees. The vessel is old and dated.

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