February 2017 - Carnival Paradise to Caribbean - Western
The good, food and service staff. The worse, the room was smaller than expected, carpet worn and tv in protruding cabinet from ceiling. I went around TV extention to look out our window and though I ducked, bumped the corner which bent my glasses. We requested a room change offering to pay for it, but none available so they made the bed into twins, moving one against the window wall, which meant we should have paid for an inside since we could only look out if we kneelt on the bed. Worse of all was my husband had 5 trips to the infirmary due to a trip over one of the bands that play in the walk area leaving their black amps on black tile extending out into the walk area. Unless you walk with your head down all the time you would never expect to see them. Personnel who helped us commented that they should be on the stage or marked with tape. They did erase our ship bill $214.00 but seeing how we paid over $1200 and ended up with a bad room and were told by the Doctor that we could not go out at Cozumel because of the sun and heat so we had to stay on the ship all day with everything closed and my husband's fall that seems paltry to me. Worse cruise ever!