pgolden817

pgolden817
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Joined: 04/07/2015
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pgolden817's Past Cruises

Serenade of the Seas

March 2015 - Serenade of the Seas to Caribbean - Western

Disappointed

This was my first cruise and was extremely disappointed.  After all I read about Royal, I expected better quality food.  The food was a big disappointment.  It took 12 minutes or longer for us to get a drink at any bar we went to on the cruise ship. I think this is way too long to have to wait for a drink when you are on vacation. The stateroom service and dining room service was great.  I had to fight with Royal for them to honor a massage.  provided a voucher that Royal didn't want to stand by.  After being very stern with 4 different people, I was finally able to use this voucher.  The massage was fabulous but it was a shame I had to spend so much time and energy on my vacation debating with the cruise ship to honor the voucher.  I wouldn't recommend Royal to others.  My husband and I are planning another cruise to Alaska next June and we will be going with another cruise line after our experience with Royal.

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pgolden817's Tips

Cozumel, Mexico - The dolphin excursion wasn't what we expected so we were a bit disappointed. Plus, we stood in line for over an hour before we even got to get in the water with the dolphin.
George Town, Grand Cayman - Swiming with the sting rays was the best experience of this entire trip! The tour guides were excellent!

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received a helpful vote on their Serenade of the Seas cruise review - Disappointed

received a helpful vote on their Serenade of the Seas cruise review - Disappointed

received a helpful vote on their Serenade of the Seas cruise review - Disappointed

reviewed their Caribbean - Western cruise on Serenade of the Seas and gave it 2 stars!

added Mar 28, 2015 cruise on Serenade of the Seas to their profile.