March 2015 - Serenade of the Seas to Caribbean - Western
This was my first cruise and was extremely disappointed. After all I read about Royal, I expected better quality food. The food was a big disappointment. It took 12 minutes or longer for us to get a drink at any bar we went to on the cruise ship. I think this is way too long to have to wait for a drink when you are on vacation. The stateroom service and dining room service was great. I had to fight with Royal for them to honor a massage. provided a voucher that Royal didn't want to stand by. After being very stern with 4 different people, I was finally able to use this voucher. The massage was fabulous but it was a shame I had to spend so much time and energy on my vacation debating with the cruise ship to honor the voucher. I wouldn't recommend Royal to others. My husband and I are planning another cruise to Alaska next June and we will be going with another cruise line after our experience with Royal.