March 2016 - Grandeur of the Seas to Caribbean - Eastern
The grandeur is a small older ship. The size allows you to get around easily with in the ship as well as getting on and off. Being an older ship the Grandeur has seen better days. The ship looks a little worn but very clean. I don't think the mattress have changed since the ship's initial sailing. What shines on this ship is the staff. Our wait staff was the best I have had on a cruise and I have cruised alot. The mattress on our bed was killing my husband's back when I complained the matter was quickly resoved. My only problem with my cruise was that we had a charge on our bill for the mini bar. We did not have enough time to dispute it since you only get it in the morning you disembark and we were the first ones off. My suggestion is to request it be removed when you first get on if you don't plan to use it. It just takes up space in a small cabin. The only other compliant I had was with the crown and anchor society. The perks at the gold level I have no interest in except the two drinks for one offer which I saved for the last night because it was my birthday. The bartender was very rude and and believing I had already use it. He was the only rude staff I encountered everyone else was friendly and helpful. All in all a very enjoyable cruise.