pc961sg

pc961sg
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Joined: 08/16/2014
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pc961sg's Past Cruises

Enchantment of the Seas

August 2014 - Enchantment of the Seas to Caribbean - Bahamas

Sixteith Anniversary Cruise Aug 4-8,2014 Enchantment oo the Seas

The cruise met our expectations except on two issues.1)I never received the onboard credit of $75.00 that your representative(Amanda) said she credited to my account at the time I booked the cruise.

 

2)Our daughters added a surprise "Classic Romance Package" to the cruise to help us celebrate our 60 th Anniversary.A small card from Royal Caribbean was left in the room with best wishes from the kids.At no time were we apprised of what the C R Package consisted of.Only by calling family from the ship before it sailed did we learn of the contents of the package.Thereafter we had to search out the framed portrait item,and never received our Breakfast In Bed on our Anniversary date.We are Diamond Members of Royal Caribbean and have also complained to them in a after cruise survey.

Also,the ATM Machines stopped working soon after leaving port.I was told they were broke and needed maintenance.They mysteriously started working as we sailed back toward Port Canaveral.I have my suspect as to why!!

 

RC did not communicate and inform .

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pc961sg's Tips

Nassau, Bahamas - Nassau appeared cleaner and better maintained since our last visit.
Enchantment of the Seas Enchantment of the Seas - Love the Diamond Member Lounge and the Service.The Cappuccino Machine was out of order.The ship is clean and well maintained.The crew is very helpful.

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received a helpful vote on their Enchantment of the Seas cruise review - Sixteith Anniversary Cruise Aug 4-8,2014 Enchantment oo the Seas

received a helpful vote on their Enchantment of the Seas cruise review - Sixteith Anniversary Cruise Aug 4-8,2014 Enchantment oo the Seas

shared a quick tip for Enchantment of the Seas"Love the Diamond Member Lounge and the Service.The Cappuccino Machine was out of order.The ship is clean and well maintained.The crew is very helpful."

reviewed their Caribbean - Bahamas cruise on Enchantment of the Seas and gave it 4 stars!

added Aug 4, 2014 cruise on Enchantment of the Seas to their profile.