pboyajian

pboyajian
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Joined: 08/03/2015
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Grandeur of the Seas

July 2015 - Grandeur of the Seas to Caribbean - Bahamas

ship needs updating

I have been on 3 cruises with Royal Caribbean and the shows were much to be desired. We also had some friends who did the Caribbean Haiti Puerto Rico and St. Martin and they also said the show were not good at all.

The clocks were all not working all around the ship and every floor. We had kids in camp and never knew the time.

The ice cream machine was broken the whole time, the ice cream was watery and melted. You should have a ice cream bar with a  server and the fixings (choc chips sprinkles)

You should have a burger and hot dog station on the pool deck instead of people going in and out of the buffet.

The main dinning room food was very salty

We had 3 rooms. The port holes in rooms 3610,2612 and 3614 needs to be painted, the screws or bolts were all rusted and salty, the moldings were separating from the window

The buffet needs to be open longer. It closed at 9PM. When we were on the celebrity it closed at 11 or 12 I cant remember.

The solarium café that was open until 2AM there was not assortment of food there was only hot dogs and nachos and cheese. So salty. I went to bed hungry many times.

The dismemberment was a joke. there was nobody there to guide anyone. The lines on the 4th floor wrapped around the floor and we stood still for long periods of time.

The dinning room staff was excellent very efficient

the room staff was excellent our rooms were always clean.

you need to work on the ship you have a great staff 

We are actually considering changing ships and as you know I am a platinum member

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