January 2015 - 14 Night Eastern/Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Nieuw Amsterdam
Holland America is not upto its standards. Very poor service,entertainment,staff friendliness and the worst food selections.
we just got back after 14 days E/W Caribbean sailings. Nieuw Amsterdam ship is very dark. Main lobby and dining areas are low ceilings. Our cabin was not even cleaned at checking and no soaps. For 14 days cruise, no changes in dinner menus. One of the worst selection unless you love onion soup every day. Staff is non friendly. Captains welcome party was a joke at 8.00pm - 8.10pm. Entertainment very poor. This was our 5th Holland America cruise and 23rd cruise. Talked to quite a few experienced cruisers on board and the over all opinion was, never coming back to holland America again.
We were party of four and saying good bye to Holland America cruise line for now.