March 2014 - Norwegian Jewel to Caribbean - Western
This ship needs a remodel, i.e. the carpet in our room was dirty looking, the deck chairs are worn and some in disrepair, etc.. The staff on this ship is however, is second to none. They provide a level of customer service that is hard to find in these times. In all areas, customer service, wait staff, cabin stewards, they all go out of there way to be sure you are happy and have everything you need in order for you vacation to be an exceptional experience.