February 2016 - 7 Night Bahamas & Florida (New York Roundtrip) Cruise on Norwegian Breakaway
things that need improvement
please buy your soda package before entering ship, took us 4 hours and 5 lines before we finally got the right reply of the crew and hostesses asked no one knew the correct info even customer service sent us to the wrong people.
chocolate lovers night was a brownie with chocolate ice cream, when asked at customer service we were told even when it was chocolate lovers night that it was what ever was in restaurant, when at the restaurants they did not even know according to hostesses that there was such a thing scheduled for that night.
when booking excursions ask questions, we booked kyacking at manatee bay which you would think involved manatees. it did not. this was the wrong time of year which no one told us till too late. this was booked on the ship. it was a wonderful excursion and i would have done it just to see the birds.
we would have had fun no matter what, i did not like that we would not get correct answers from people who should have known as it is there job doing it every day the food while plentyful was never hot, it was always warm to cool. would i do it again yes maybe not with norwegian this was the first time we had gone with them but i would cruise again, i would book thew we just did not need the drama, the lack of correct replys as compaired to our other trips this was good not great