December 2014 - Celebrity Eclipse to Caribbean - Southern
The first thing I would like to mention about this cruise line is great management.
Embark and disembark took just minutes. Very organized and efficient service.
Cabin's service was very nice an always on time. We've almost never seen them coming to clean the cabin but coming back to our stateroom found it clean and with all the necessary stuff.
Dining room experience: main dining room ( we liked the select dining that allowed our dinner anytime between 6 and 9 PM) had provided excellent service.
As a buffet in the Ocean View restaurant, I would say that it deserved to be better for such a nice cruise line. Bakery in the morning was stale and very little variety from day to day.
Entertainment was mostly OK.
Excellent service at Public Relationship desk. Always polite, friendly, and helpful.
Our travel agent surprised us with OBC, so it was the first thing we saw coming to our cabin. It was a very nice gesture. Thank you very much.
Overall experience was very good and I would recommend this cruise line and specifically this ship to other people.