nclmrchnd

writing this email about my most recent Carnival experience . It was my first cruise for my son and I. I didn't quite have a fun experience. I found most of the staff to be unhelpful especially as first time cruisers. Once we boarded we were told to go to our room. My son was very hungry so we made our way to the buffet. By the time we arrived there was not much to pick from. When I finally ordered a drink I was told I have to drink it fast because I need to go to my emergency training which I knew nothing about. Later it was dinner time we were placed with a family who was very rude to my 12 year old son he had his leg up he put napkin on his head used wrong fork. It was stressful and we didn't like the food didn't know I could order anything else. During this trip a man was following me and saying obscene things. I said something to staff and was told he was bothering everyone. I actually got a knock on my door at 1am which I didn't answer because I was scared. I only got cute little towels in the room once I called front desk whenever I had questions about anything on the cruise I was told to read my fun times. Everyday I had to search for it in my room some days it was in corner of floor other days in my suitcase. When I called about dining change the maitre d came up to us while we were already eating asking us if we wanted a new table. The guests at the table heard him and it made things super uncomfortable so much so we never went back and just ordered room service for the duration of the trip. I was hoping for a fun experience but did not have this at all. I feel as if staff already assumed we new what we were doing. We went back to our cabin very early every night and just stood there. The only real help I got from anyone was from fellow cruisers who felt really bad for my son and I. I spent so much money I had to make a dream for us to come true. I totally regret it and its likely this will be our last cruise. Thank you.