nategranger

nategranger
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Joined: 04/09/2015
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nategranger's Past Cruises

Norwegian Gem

March 2015 - Norwegian Gem to Caribbean - Eastern

A Norway GEM

Loved the eastern Caribbean, great staff (although apparently overloaded with a FULL ship), food was good but becoming lesser in portion, shows were excellent, customer service needs some added training, internet café was good, a better map of the passages by floor is needed (6th has poor inside flow, 12-14th floors are broken up with pools, dead ends are possible).  The continual bombardment with retail sales items is getting out of hand.  Cruise lines need to reduce the influence of their accountants and raise the voice of their customers.

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nategranger's Tips

Tortola, British Virgin Islands - Had not planned on doing much here; but, once off the ship the port had tours of the island for $20 each which turned out to be very nice. Very high hills from which to take pictures. But, no one told us that many shops were closed on Good Friday; so, shopping was not a real possiblity. But, the ship and its drive for sales may have appreciated that!!!
San Juan, Puerto Rico - Fort and brief tour of the capitol building were excellent; but, the town is not much.
New York, New York - Disembaring was a nightmare - again, customer service is lacking research and planning.
Norwegian Gem Norwegian Gem - Dress code for the Great Pacific restaurant is published; but, definitely not enforced. BIG ship with some front to back passage issues (not all floors have inside, direct flow front to back). Captain and crew were great. North Atlantic can be a rough ride!!

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received a helpful vote on their Norwegian Gem cruise review - A Norway GEM

reviewed their Caribbean - Eastern cruise on Norwegian Gem and gave it 3 stars!

added Mar 27, 2015 cruise on Norwegian Gem to their profile.

shared a quick tip for Norwegian Gem"Dress code for the Great Pacific restaurant is published; but, definitely not enforced. BIG ship with some front to back passage issues (not all floors have inside, direct flow front to back). Captain and crew were great. North Atlantic can be a rough ride!!"