May 2016 - 4 Night Best Of British Columbia (Seattle Roundtrip) Cruise on Explorer of the Seas
Without exception, the entrie crew on the Explorer of the Seas does everything imaginable to make their guests happy. The on-boarding process is slow and tiring (see below). Ask for help if you need it. We ordered coffee from room service the first morning and it never arrived. Not a huge deal for us but we did mention it to our waiter. That evening we received 4 specialty cupcakes and an apology. Second night we received a bag of gourmet cookies and apology. Third night a bottle of wine and an apology. It was very apparent they want to make your cruise as perfect as they can.