October 2015 - 7 Night Southern Caribbean (San Juan Roundtrip) Cruise on Celebrity Summit
The Summit is an older ship but was very clean. Efficiency in every area but one was excellent. The waitstaff were great and if there was something you did not like they were quick to fix it. My sister did not care for the scrambled eggs in the restaurant on the first morning. They were a little runny. The waiter wanted to replace them immediately. Very attentive to detail. The food was excellent, the ship was always on time if not early and we could not wait for Captain Kate's daily announcements. Good information on each port and everything seemed to run like clockwork except the laundry seemed to have issues. The first night we could not get top sheets for our twin beds (my sister and I). According to our steward they were not available from the laundry. Twice during the week we did not get face cloths in our bathroom with the same reason stated - not available due to the laundry. We also had trouble getting our bathroom cleaned. We went to dinner at 6 and typically were back in our room by 8 pm for the night. On my other 7 cruises once our steward figure that out they cleaned our room early. We only had our bathroom cleaned the first night and the last night. The first night we were out of the room at muster and the last night because I think they were worried we would give them a bad review. This is my first cruise on Celebrity so I am not sure what the issue was. The other people we ate dinner with never had these issues but they also went to the shows at night.