munnymack

munnymack
Purser

Joined: 03/17/2016
1
Cruise
1
Review
1
Helpful Vote

About munnymack



Following

munnymack's Past Cruises

Emerald Princess

March 2016 - Emerald Princess to Caribbean - Western

very rude customer service

Luciana cristina DoVale, customer service agent with her not so friendly nor apologetic attitude for sending us all over the ship just to up grade from our soda card to the all beverage card, than called me rude. They would not give clear instructions what we needed to do so it would have been one trip, very unhappy with them. I will see if we get the 75.00 returned on our card that cheap cruises said they will give. The food staff and our room  was well taken care of. Just not a very friendly customer service crew.  

Read Full Review »

Badges (Learn More)


Points (View Leaderboard)

0
This Week
25
Total

Recent Activity

received a helpful vote on their Emerald Princess cruise review - very rude customer service

reviewed their Caribbean - Western cruise on Emerald Princess and gave it 1 star!

added Mar 10, 2016 cruise on Emerald Princess to their profile.