mslovewilliams

mslovewilliams
Purser

Joined: 07/01/2014
1
Cruise
1
Review
3
Helpful Votes

About mslovewilliams



Following

mslovewilliams's Past Cruises

Enchantment of the Seas

June 2014 - Enchantment of the Seas to Caribbean - Bahamas

Poor service

Royal Caribean's overall service was okay but there were many mistakes and rude services. Just to name a few, when we went to dinner our waiter was rude. I purchased alcohol with a promotion with free vodka and I did not get my free vodka. Only place where we received excellence service was in our cabin for housekeeping and staff walking around on the deck sometimes. When we went to check my children in the kids camp staff there was rude as well. Once we came home I was promised 25.00 on board credit, however, 800 cruise said that we needed to do that in our welcome letter from them that I never received we did not get our credit and they offered me a credit for future bookings that I would not be making with them. Other than that my kids had fun, but, we will not book with them again.

Read Full Review »

mslovewilliams's Tips

Badges (Learn More)


Points (View Leaderboard)

0
This Week
31
Total

Recent Activity

received a helpful vote on their Enchantment of the Seas cruise review - Poor service

received a helpful vote on their Enchantment of the Seas cruise review - Poor service

received a helpful vote on their Enchantment of the Seas cruise review - Poor service

reviewed their Caribbean - Bahamas cruise on Enchantment of the Seas and gave it 1 star!

added Jun 13, 2014 cruise on Enchantment of the Seas to their profile.