October 2015 - 10 Night Eastern Caribbean (New York Roundtrip) Cruise on Norwegian Gem
Food Service, Drinks, Stateroom
This is my 3rd cruise with Norwegian and it was my worse because from day one, our luggages went to someone's else's room and the stateroom attendants keep telling us to go to customer service and report it... I don't have time for that when the line is forming a circle and all they have to do is confirming that the tags on the luggages are at the correct stateroom... My husband and I did just that and it took us less and a few minutes and got our luggages ourselves... Secondly the food look old and stale. It looks to me like it was prepared days ago... While I understand that not everything were prepares fresh daily, for crying out loud at the very least please make sure the vegetables are FRESH!!!! All vegetables were saggy, of POOR quality therefore no NUTRIENTS, etc... The drink package "UBP" was a joke I am an occasional drinker and i like a good cocktail once in a while but the cocktails were all syrup, ice and mixers "juice, cream, etc"... The shower floor was dirty because the water keeps coming back up i was showering in "STANDING WATER" which is very unhealthy and not sanitary from a health prospective... "EW" Worse experience EVER!!! so gross!!!