March 2014 - Grandeur of the Seas to Caribbean - Western
The staff was excellent and the itinerary was also awesome. Enjoyed the extended days at sea and the adult area of the ship! There was one area that could be improved and that was the organization of the passengers who were going on an early tour at Grand Cayman. All the passengers who needed to be off the ship and tendered to shore early in the morning were grouped in the theater but not grouped by the numbers that were assigned and which correlated to the specific tour. Therefore, some passengers who were on the first tour did not get on the first tender to shore, leaving the tour group to have to wait for an additional 20-30 minutes. I suggest that since each passenger was assigned a number that was specific to the tour taken, those passengers should also be seated together in the theater, then each number is called and those passengers aboard the tender together making the muster for the tour on shore much easier. This would also be helpful since many of the passengers with special needs needed assistance to stay with their specific group. When passengers were herding to the exits to board the tenders, the slower passengers were always pushed to the back of the crowd since they did not walk as fast.