June 2016 - 7 Night Western Caribbean (Galveston Roundtrip) Cruise on Carnival Breeze
Dear Carnival Cruise:
This was my 4th cruise, and I have to say sadly, I will never do this kind of cruise again. So many people, just a mass mess. I never used the pool or Jacuzzi. Ship not equipped to swim/water fun for such an immense amount of people. It was either just too many bodies or an infestation of kids and urine. It just wasn't my image of a cruise. Also when you have so many people, its hard to keep everything else at a higher standard. So many employees/crew looked disheveled with body order. I actually felt bad for them.... I can't even imagine how hard they have to work for such a large number of guests and the demographic of the average client for this kind of trip. I realize that I prefer smaller, more elegant cruise styles. Unfortunately my fiance (His first cruise) shared with me that this was his first and last cruise.
The worst part was our excursion to ChiChen Itza. Do you realize that we only had 13 minutes to roam on the ruins? I calculated this excursion, we spent 7 hrs 15 min just waiting. If you would allow me to break this down. 45 minutes waiting on Ferry to take us to the mainland, 45 minutes boat ride to mainland, 2 hrs bus ride, 45 min wait at entrance of site to get our tixs, 15 minutes our guide spoke to us, THEN 13 minutes on our own, GO! we ran to try to take photos and see what we could. THIS WAS ABSOLUTELY RIDICULOUS. We ran, no, sprinted back to bus, otherwise it would have left us. Then the return trip all over, 2 hr bus, 45 minutes boat. Your description of excursion is misleading at best, it only mentions 4 hrs total bus ride. You need to rewrite your description, that you get 13 minutes at ChiChen Itza. I have to say our guide was wonderful, and I believe two things, that you need to be disclose exactly how much travel actually takes, and the tixs to enter the ruins need to be in the hands of our guide upon arrival. There is major bureaucratic problem, As I heard our guide say something to an employee from the ruins. There was definitely stress for him (our guide) to get our tixs to enter. If we would have had our tixs to enter, and not waited 45 min, but rather had those 45 minutes to enjoy the ruins, that would have been a saving grace. My fiance bought 5 tix, (my 3 kids, myself, and him) That was an enormous waste of money, and so truly sad to see one of the wonders of the world in that manner.
I did get to enjoy once, sushi, that was delicious. The tea party was very nice, and with the trio of violins was nice. I also enjoyed the art auction, and lastly the RedFrog. With those things, I gave cruise 2 stars instead of 1 star.
You'll notice that the things I enjoyed were a much smaller crowd or it was something you had to pay extra for and by doing so, yet again, smaller group of people.
The Indian food station was delicious, wish their hours were longer and also wished they were available on shore days in afternoons, like the hamburgers, and pizza were. That would have been a much healthier option. Both my fiance and I, could not eat anything gluten or dairy or beef.... our options were very limited. Wished your room service menu had more options. Wished there were more options during the afternoon hours right before dinner seating times. My fiance spent much of this time starving, and angry... he has more serious health issues than I. He needed healthy and solid food options that were just not available.
Our state room was nice, and the balcony as well.
The evening movies were nice.
We used the app.....the chatting didn't always work... app had some glitches, very annoying (fyi: I kept the app open)
The alcoholic drinks were very watered down. I had to order each drink with a floater, also very annoying.
I enjoyed the chess. Some of your chess pieces are broken.
We went to one show, comedy... unfortunately he was trite, and vulgar, not funny.
We were regulars at the coffee shop, and my usual place to escape were the yellow umbrellas right outside the coffee shop but on sea days, couldn't find any place to escape to. Very Sad.
I would have liked to enjoy the spa, but extremely too expensive, and there was no option to just enjoy a day, or just perhaps the sauna for an hour. That was a big bummer.
I got home very sad, wasted a lot of money getting there, and the thought of what I lost from work.... it was a hard pill to swallow. Very sad but moving on