I was disappointed in the service on this ship. The most disappointing was our head waiter. He did not offer good service and he did not add anything to our experience. He did not converse with us and the table next to us had 16 people and who repeatedly get their food before we did as 6 people. Our room was not cleaned or turned down each day, which was disappointing as my kids would have loved to see the fun towel characters that our other party did.