November 2015 - Emerald Princess to Caribbean - Western
This ship was disappointing. Not up to par with the other Princess ships we have been on. Our .exepereince was very unpleasant and no consideration of any kind was offered. No one cared. When entering the cabin had to ask to have my toilet seat replaced because of the stains/dirt on it. We were without air in our cabin for the entire cruise. Hotel Manager not available to speak with us when we requested. We have cruised over the years on more than 50 cruises and have not had any kind of experience as this.
The food was fair. Nothing special, Buffet very small, Casino had limited tables open during the day. Would not open other tables til 9 at night, Then you couldn't get a seat til after midnight. Not accommodating
Very unhappy and disappointed