May 2015 - Norwegian Epic to Europe - Western Mediterranean
We had an amazing time visiting all of the ports, which is exactly what we went on this cruise to do. However, I was extremely disappointed in the quality of the ship's amenities as well as the staff. In the total of the 7 days we were on the Epic, we did not experience one pleasant Norwegian staff member aside from our housekeeper. Bar, restaurant and towel staff where miserable and not very accommodating. Food was mediocre at best. Was also disappointed in that everything seemed like it cost extra. Many of the dining rooms, shows, and entertainment were an extra fee. Elevators might as well not have existed as it would take at least 10 minutes to get one; most of the time we walked the several flights of stairs to get where we were going. I'm glad we went on this cruise not for the ship, but to experience the cities we visited. Would definitely recommend a Mediterranean Cruise, but with a different cruise line!