mjohnson164
Purser

Joined: 10/18/2016
1
Cruise
1
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5
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About mjohnson164



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mjohnson164's Past Cruises

MSC Divina

October 2016 - MSC Divina to Caribbean - Eastern

I Don't Know

Due to Hurricane Matthew I was unable to travel to get the cruise. The whole eastern seaboard was hit very hard by the storm. Road was close and trains and plane was not traveling. But the saddess thing was that the Cruiseline or the agent even try to help. My wife and I was told to get there the best way we know how and those was the exact words. Sad, no refund or at least say Mr. and Mrs. Johnson we can see if we can get you on a later cruise in the future. There was nothing, customer service was very bad, the Cruise Line customer service was very bad. They do not care about the customer, it is all about how much we can rip off the customer.

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mjohnson164's Tips

MSC Divina MSC Divina - Not able to travel because of storm Hurricane Matthew. If you are looking for customer service this is not the cruise line you want to be associated with.

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received a helpful vote on their MSC Divina cruise review - I Don't Know

received a helpful vote on their MSC Divina cruise review - I Don't Know

received a helpful vote on their MSC Divina cruise review - I Don't Know

received a helpful vote on their MSC Divina cruise review - I Don't Know

received a helpful vote on their MSC Divina cruise review - I Don't Know

shared a quick tip for MSC Divina"Not able to travel because of storm Hurricane Matthew. If you are looking for customer service this is not the cruise line you want to be associated with."

added Oct 8, 2016 cruise on MSC Divina to their profile.

reviewed their Caribbean - Eastern cruise on MSC Divina and gave it 1 star!