mjm1971

mjm1971
Third Mate

Joined: 10/29/2014
6
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1
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9
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mjm1971's Past Cruises

Celebrity Silhouette

January 2017 - Celebrity Silhouette to Caribbean - Eastern

Average.

Pros: +  Beautiful ship.  Probably the most beautiful ship of the 10 cruises we have enjoyed. +  Impressive on board art collection. + The food quality was above average in most areas.  Even the buffet was great.  Nothing like the tired, cold assortments on the Royal Caribbean buffets.  We did not go to any off the pay restaurants. +  Extremely clean vessel. Probably the most clean we have seen in 10 cruises. +  Almost no kids on board.   + Nice (yet very small) night club “Quasar”. No one ever used.  See “age range” below.  Maybe they should turn this into another pay restaurant. Lol! Pro and Con: +/-  Sunset bar and lawn area out back were great spots to sneak away from the crowds at night.  I do not think many passengers were aware, due the aft-ship, top deck location.  The service and views were    amazing.  Very peaceful hideaway.  This represents 1/2 of the the ship’s top level surface area.  Impossible to imagine the cruise line makes any money here.  Expect this to be replaced next time Silhouette goes back to dry dock.  I list this as a pro and con.  Pro, because of the lack of crowds and beautiful night time stargazing area.  Great bar service too.  Con due to the “pay more” exclusivity factor.  Two pay restaurants here, the Lawn Club Grill at $50 extra per person per meal, and the Porch grill at $35 extra per person per meal.  Eight (8) “private” alcoves you can rent for $249 per person per day on sea days.  No access to a pool if you want to cool off.  Strange feature. Cons: - The service on Celebrity has noticeably slipped since my 2012 sailing on Celebrity Constellation.  Not enough bar service staff or dining room staff.  These poor people seemed very overworked. -Age range on this ship is older than we expected (60’s for average).  Hard for us to make social connections with older passengers sometimes.  However, we did meet some active seniors from Canada that were a hoot! -Lack of activities during sea days.  Everything offered throughout the ship on sea days were make up seminars, jewelry shopping tips and other things which seemed aimed at selling us something rather than providing fun.  No afternoon entertainment to break up lounging by the pool on sea days.  I guess we are spoiled by Royal Caribbean. -Ship shows were absolutely terrible.  UNBEARABLE.  The imported entertainment groups were the best. -The main dining room was complete and total chaos on most lunch and dinner seatings.  Some days we received water at the table, some days we had to get up and get it ourselves.  I walked out on dinner on the last night and over to the bar to provide a pre-dinner cocktail for me and my partner.  Our main waiter was wonderful, tried to call the cocktail waiter three times and no response.   -Two (2) restaurants for suite guests only.  Seven (7) additional pay restaurants on board.  $50 per person on top of what you already paid for the cruise.  It looks like Celebrity is trying to send a message to future cruisers (if you want the “ultimate” experience in service and quality, take your cruise fare and double it).  This is our 10th cruise, and on the newer, larger ships (Celebrity Solstice Class or RCL Oasis class) this is definitely the  future trend. -Steam room is co-ed (no separation) and the spa layout is extremely weird!  You pay $100 for the week to use the co-ed steam room, so men and women are in there together in robes.  When you leave the men’s locker room, you have to walk up to the front desk, in front of all the other “dressed” customers who are making appointments or checking in.  Then you stand there, in your robe, in front of everyone, until the front desk person can get a break to let you in to the steam area with their access card.  Lol!  Most bizarre thing I’ve ever seen on a newer luxury cruise ship.  Some of the women patrons felt very uncomfortable. -My partner had a terrible spa/accupuncture experience.  The “Doctor” did not tell him what to expect for the treatment.  He just left my partner in a room alone for 45 minutes with needles in his elbow which were hooked up to some electrical stimulus machine.  My partner was furious.  Even the spa director agreed the “doctor” handled this terribly and refunded the treatment fee. Overall rating (A, B, C, D, F):  C. Overall rating:  75% out of 100%. Cruise again on this ship:  No. Cruise again on Celebrity:  Not sure.

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Independence of the Seas

February 2016 - Independence of the Seas to Caribbean - Western

Previous Headbangers Ball Cruise Ruined Our Cruise - RCI Laughs all the way to the bank!

This will probably be the last time I sail with RCI after five consecutive cruises.  We always look forward to disembarking day:  we like to get on board around noon, get a lay of the ship and have a cocktail as we do our bon voyage and sail at sunset.  This was an especially important cruise to us as it was our engagement cruise.  It seems as though RCI decided to lease out this ship to the headbangers of death metal prior to our cruise.  We were 3 1/2 hours late sailing and had to wait in the terminal the entire time.  Three hours!  The cruise ship staff were still attempting get the headbanger passengers off the ship.  We literally ran into some of them in the terminal.  According to some of the ship staff, most of these people were still up drinking up to 5am the morning they came back to our boarding port in Fort Lauderdale.  Apparently, the bars never closed.  The event staff responsible for removing the large stage which occupied the entire pool deck were also late.  For crying out loud, we were not able to use the entire pool deck until late afternoon on DAY TWO!!!  The "official story" from Tyler, the front desk manager, was that it was the port's fault for not providing a crane on time.  However, most of the ship staff we talked to told us that most of the previous passengers (metal death cruise) did not get out of bed on time because the were wasted crazy drunk and did not go back to their rooms until 5am!  When we finally boarded at 3:45 pm, we went up to the pool deck, excited as we usually are, only to be nearly run over by a bunch of "roadies" moving large carts of stage equipment off the pool deck and into passenger elevators.  They damaged the hell out of this ship in the process.  I have the photos to prove it.  I left two messages in person at the front desk on day 1 and day 2.  I was told that Nyana, your assistant front desk manager would be giving me a call.  Never heard from her, EVER!  On day three, your front desk manager, Tyler called and offered 20% off OUR NEXT CRUISE based on what we paid for this cruise.  Presumptive of you to assume I would ever sail with you again based on this experience.  You took one day away from my cruise and all you can think of are ways to get me to spend MORE money with you?!  Insane!!  RCI categorically failed to take any responsibility for the terrible events on day1/day 2.  That's what really irritates me.  OWN IT!!!  The only glimmers of hope on your ship are:  Irena, cocktail waitress in the Schooner Bar, Mary and her staff in the dining room, level 3, and Lewis, our room attendant.  These people should train everyone on your ship regarding customer service, INCLUDING YOUR CAPTAIN!!!   The way the ship is run goes right to the top.  If the way this ship is run is any indication of the ways that RCI now runs the fleet, I will tell everyone on meet in person and on social media, to find a new cruise line.    I still cannot believe that RCI would lease one of the nicest ships in the fleet to this raunchy bunch of characters.  They trashed your ship.  It looks like RCI has chosen quick profit over return loyalty customers.  I'm done.

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Liberty of the Seas

April 2015 - Liberty of the Seas to Caribbean - Western

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received a helpful vote on their Celebrity Silhouette cruise review - Average.

received a helpful vote on their Celebrity Silhouette cruise review - Average.

received a helpful vote on their Celebrity Silhouette cruise review - Average.

received a helpful vote on their Celebrity Silhouette cruise review - Average.

received a helpful vote on their Celebrity Silhouette cruise review - Average.

added Jan 29, 2017 cruise on Celebrity Silhouette to their profile.

reviewed their Caribbean - Eastern cruise on Celebrity Silhouette and gave it 3 stars!

received a helpful vote on their Independence of the Seas cruise review - Previous Headbangers Ball Cruise Ruined Our Cruise - RCI Laughs all the way to the bank!

received a helpful vote on their Independence of the Seas cruise review - Previous Headbangers Ball Cruise Ruined Our Cruise - RCI Laughs all the way to the bank!

received a helpful vote on their Independence of the Seas cruise review - Previous Headbangers Ball Cruise Ruined Our Cruise - RCI Laughs all the way to the bank!