October 2014 - Brilliance of the Seas to Canada, New England, New York
We had horrible air connections to Boston and missed out first night of cruising. We had to meet ship at Portland Maine next morning. Royal Carribean staff went far beyond expectations to help us get onboard, retrieve our luggage and start enjoying the trip. All of the staff are truly happy and friendly, and I didn't see any negative behavior. They really enjoy doing there jobs.