May 2014 - Norwegian Breakaway to Bermuda
We had an amazing experience on our trip. The day we were scheduled to depart (May 4, 2014) the ship was unable to dock because it apparently hit a whale which caused the propulsion system to have issues. If the Norweigan employees knew this was the reason why, then they refused to tell us. This frustrated us as well as the passengers waiting with us and those waiting to get off the ship. The employees were also disorganized getting us onto the boat. Once we departed, the trip was outstanding. The employees on the ship were incredible. Very professional, very friendly, and were more than willing to go the extra mile to ensure the entire trip was memorable.